Refund policy

Verdelle Refund & Return Policy

Your satisfaction is our highest priority. If you are not completely satisfied with your purchase, we offer a 30-day satisfaction guarantee.

Eligibility for Returns:

• Items must be unused, unopened, and in their original packaging.
• Returns must be requested within 30 days of delivery.

How to Request a Refund:

1. Contact us at [support email] with your order number and reason for return.
2. Our team will guide you through the return process efficiently.

Refund Processing:

• Once the return is received and inspected, a refund will be issued to your original payment method.
• Please allow 3–5 business days for processing.

Exchanges:

• We currently do not offer direct exchanges. Customers may place a new order for the desired product.

At Verdelle, we aim to make returns as simple and hassle-free as possible.